[Close] 

Collections Representative

Responsibilities
  • Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
  • Process credit card payments including posting to accounts and logging activity
  • Provide a high level of customer account management by properly maintaining account information and data
  • Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
  • Resolve all dispute cases to a mutual satisfactory end between the customer and company
  • Analyze accounts receivable information to determine priority and produce aging reports

Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.

Qualifications

  • A minimum of a High School diploma or GED preferred
  • A minimum of 1 - 2 years of collections experience preferred


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.