Customer Care Center Specialist
3.
3 Live Oak, FL Live Oak, FL Full-time Full-time Estimated:
$34.
9K - $44.
2K a year Estimated:
$34.
9K - $44.
2K a year 3 days ago 3 days ago 3 days ago DDUTIES AND
Responsibilities:
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Relates complete account information to customers in a timely manner.
Provides the best service to our customers with innovative and creative solutions.
JOB REQUIREMENTS:
Successful completion of in-house training program or other acceptable training program.
Good oral and written communication skills, as well as good selling skills.
Thorough knowledge of financial institution products and services.
Good analytical and interpersonal skills.
Ability to follow specific directions and cross sell financial services and products when necessary.
Ability to operate standard office machinery, such as a calculator, computer or typewriter.
Ability to deal with time constraints and strong attention to detail.
Extended hours sitting and performing computer tasks may be required Bilingual candidates encouraged to apply.
EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY E-VERIFY EMPLOYER.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Live Oak, FL Live Oak, FL Full-time Full-time Estimated:
$34.
9K - $44.
2K a year Estimated:
$34.
9K - $44.
2K a year 3 days ago 3 days ago 3 days ago DDUTIES AND
Responsibilities:
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Relates complete account information to customers in a timely manner.
Provides the best service to our customers with innovative and creative solutions.
JOB REQUIREMENTS:
Successful completion of in-house training program or other acceptable training program.
Good oral and written communication skills, as well as good selling skills.
Thorough knowledge of financial institution products and services.
Good analytical and interpersonal skills.
Ability to follow specific directions and cross sell financial services and products when necessary.
Ability to operate standard office machinery, such as a calculator, computer or typewriter.
Ability to deal with time constraints and strong attention to detail.
Extended hours sitting and performing computer tasks may be required Bilingual candidates encouraged to apply.
EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY E-VERIFY EMPLOYER.
Estimated Salary: $20 to $28 per hour based on qualifications.
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